Legal
Terms & Conditions
Effective date: July 1, 2026. Last updated: July 23, 2026.
1. Acceptance of these Terms
By downloading, installing, accessing, or using the Clean Skin mobile application (the "App", "Service"), you agree to be bound by these Terms of Use and End User License Agreement ("Terms"). If you do not agree with these Terms, or with any single provision of them, you are not authorised to use the App and must promptly discontinue accessing it.
The Service is provided by the Clean Skin team ("we", "us", "our"). Contact: sc.assistant.dev@icloud.com.
By using the App you confirm that you have read, understood, and accepted these Terms and our Privacy Policy, which is incorporated into these Terms by reference.
2. What Clean Skin does
Clean Skin is an informational tool that:
- Scans and recognises ingredient lists printed on skincare product packaging;
- Searches a catalogue of skincare products and ingredients;
- Calculates composition-based scores to help users compare products;
- Analyses your skin condition from a photo — on your device or, for Pro subscribers, on our server using artificial-intelligence models;
- Offers an optional paid subscription ("Clean Skin Pro") that unlocks additional features.
The App is intended solely for your personal, non-commercial, informational use.
3. Eligibility
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, whichever is higher) to use the App. No person under the age of 13 is permitted to use the App.
If you are a minor in the jurisdiction where you reside (generally under 18), you may use the App only with the consent and under the supervision of a parent or legal guardian who has read and agreed to these Terms. Parents and guardians are responsible for any use of the App by minors.
By using the App you affirm that you are fully able and competent to enter into these Terms, or that you have obtained the required parental or guardian consent. If you use the App on behalf of another person, you confirm you have authority to accept these Terms on their behalf.
4. Your account
You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account. Notify us at once if you suspect unauthorised access. We may suspend or terminate accounts that violate these Terms, engage in fraud, or harm other users or the Service.
You warrant that any information you submit to us when registering for and using the Service is true, accurate, and complete, and you agree to keep it up to date at all times.
5. Subscription, billing, and auto-renewal
5.1. Plans. Clean Skin Pro is available as a monthly or annual auto-renewing subscription. Exact prices are shown inside the App and on the App Store at the moment of purchase.
5.2. Free trial. A free trial, if offered, is available only to eligible users and only once per Apple ID. Any unused portion of a free trial is forfeited when you start a paid subscription.
5.3. Billing. Payment is charged to your Apple ID at confirmation of purchase. Your subscription automatically renews for the same period unless auto-renewal is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period.
5.4. Managing and cancelling. You can manage and cancel your subscription at any time in iOS Settings → Your Apple ID → Subscriptions. Cancelling stops future renewals but does not refund the current period.
5.5. Refunds. All refunds for Apple-billed subscriptions are processed by Apple under its standard refund policy (reportaproblem.apple.com). We do not issue refunds directly.
5.6. Price changes. We may change subscription features and prices for future billing periods. Price changes for an active subscription are handled under App Store rules and require your confirmation where Apple's rules so provide.
6. Licence to use the App
We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on Apple devices you own or control, solely for your personal, non-commercial use and in accordance with these Terms.
You may not:
- Reverse-engineer, decompile, or disassemble the App, or create derivative works from it, except to the extent permitted by law;
- Sell, rent, lease, lend, distribute, transfer, or sublicense the App or any rights in it to any third party;
- Access the App by any means other than the interface we provide;
- Scrape, crawl, or extract the product or ingredient data at scale;
- Use the App to build a competing product;
- Remove or alter any notices contained in the App;
- Use the App in any way that is unlawful, fraudulent, or unauthorised, or that disrupts, damages, or impairs the Service or infringes the rights of any third party.
All rights not expressly granted herein are reserved. We may take any legal measures available to us against any violation of these Terms in order to protect and restore our rights.
7. User content
If you submit data (skin profile, messages to the in-app assistant, feedback), you grant us a non-exclusive, worldwide, royalty-free licence to use it solely for operating and improving the Service. You represent that you have the right to submit this data and that it does not violate any third-party right.
You agree not to submit content that is unlawful, defamatory, obscene, offensive, infringes anyone's rights (including intellectual-property rights), or contains personal data of third parties without their consent. Do not include third parties' personal data or unnecessary information about yourself in assistant messages or search queries. We may remove content that violates these requirements without prior notice.
Photos you capture for skin analysis or ingredient recognition are processed transiently (on your device or on our server) and are not stored by us after the result is produced.
8. Product and ingredient data; scores
The catalogue of products and ingredients is compiled from publicly available and automated sources. Data may be incomplete, outdated, or inaccurate. We do not warrant the accuracy, completeness, exhaustiveness, or fitness of any specific information.
The brand (manufacturer) is responsible for the product composition. The App informs you about the product composition but does not guarantee its accuracy. Always verify the composition against the product packaging before purchasing or using a product.
We evaluate ingredients, not brands. We do not assess brands, manufacturers, or distributors as such, and we do not intend to praise, promote, criticise, or discredit any company or brand. The presence or absence of any particular score should not be interpreted as a value judgement regarding a product as a whole, its manufacturer, or its commercial quality.
Scores are produced by an automated algorithm based on the analysis of publicly available ingredient information, reflect population-level risk, do not account for individual sensitivities or rare reactions, and represent informational opinions only. Scores are provided strictly for general informational purposes.
Scores do not constitute and must not be interpreted as approval, certification, or endorsement by any governmental authority, regulatory body, medical institution, or health organisation, including but not limited to the FDA, the EMA, or any similar authority in any jurisdiction.
We do not partner with, and do not receive compensation from, brands or manufacturers in connection with scoring, and no company or brand influences the score assigned to a product.
9. Not medical advice
Clean Skin is an informational tool. It is not a medical device, diagnostic system, or a substitute for professional advice. We are not, and do not claim to be, doctors, cosmetologists, or licensed health practitioners; we do not provide medical or beauty services and have no expertise in determining the effect of any specific cosmetic component on your health or medical condition.
The scores, concerns, and recommendations generated by the App are based on automated analysis of publicly available data and are provided strictly for educational and general informational purposes. They do not constitute medical, dermatological, cosmetic, or any other professional advice, diagnosis, examination, prevention, or treatment, and must not be used as the sole basis for any decision concerning your health, skin, or the treatment of any condition.
Always consult a qualified dermatologist or healthcare professional before using, discontinuing, or substituting any skincare product — especially if you have a diagnosed skin condition, allergies, are pregnant, breastfeeding, or are treating a child. Never disregard professional medical advice, or delay in seeking it, because of something you have read or learned via the App.
You are solely responsible for how you use any information, content, or features of the App and for any decision regarding your health and skincare. You use the App entirely at your own risk and, to the maximum extent permitted by law, you release us from any and all liability for any claim, loss, health problem, injury, or damage caused or alleged to be caused, directly or indirectly, by the use, application, or interpretation of any information available through the App.
AI features and photo analysis. The ingredient recognition, photo-based skin analysis, and in-app assistant features rely on automated models (including those of third-party providers) and operate on large datasets. Any results, scores, potential conditions detected, and advice are produced algorithmically, are for informational purposes only, may be inaccurate or wrong, and do not constitute medical, dermatological, or any other professional advice, nor a diagnosis. If a model flags a possible skin condition or suggests seeing a professional, this is not a diagnosis. You make any decision about your health and skincare yourself and at your own risk; when in doubt, consult a doctor.
10. Availability of the Service; changes
To use the App you need a compatible Apple device and Internet access. We do not warrant that the App will be compatible with all hardware and software you may use, or that your access will be uninterrupted, timely, or error-free. The quality and availability of the Service may be affected by factors outside our reasonable control, including communication networks and third-party providers.
We may at any time add new features, change, update, or remove existing features of the App, and suspend or discontinue the Service in whole or in part, with or without notice. We are not liable for any temporary or permanent unavailability of the Service or any of its features.
11. Intellectual property
The App, including its source code, design, user interface, trademarks, text, graphics, logos, and databases (excluding third-party product data that remains the property of its owners), is owned by the operator of Clean Skin and protected by intellectual-property laws and international treaties. None of these materials may be copied, reproduced, distributed, sold, published, or transmitted, in whole or in part, without our express permission.
Nothing in these Terms grants you any right in our intellectual property except the limited licence in section 6; no ownership rights are transferred to you. Product and company names mentioned in the App may be trademarks of their respective owners.
12. Third-party services
The App integrates with services of Apple, Google, and other providers and may contain links to third-party sites and resources. Your use of those services is also governed by their own terms and privacy policies. We do not control third-party services, are not responsible for them, and accept no responsibility for their content, operation, or data practices. You assume all risk arising from your use of any third-party services; any queries, concerns, or complaints about them must be directed to their operators.
13. Apple-specific provisions
These Terms are concluded between you and us, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content. Apple has no obligation to furnish any maintenance or support services with respect to the App.
To the maximum extent permitted by law, Apple makes no warranty of any kind with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, consumer-protection claims, or third-party claims that the App infringes intellectual-property rights.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms Apple will have the right to enforce them against you.
14. Disclaimer of warranties
The App and all materials, information, and features within it are provided "as is" and "as available", without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, technical compatibility, non-infringement, accuracy, absence of harmful components, or uninterrupted operation. We do not warrant that defects will be corrected. Use of the App is entirely at your own risk.
15. Limitation of liability
To the maximum extent permitted by applicable law:
- We shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising from or in connection with your use of, or inability to use, the App, even if we have been advised of the possibility of such damages;
- We shall not be liable for damages arising out of or in any way related to products, services, or information offered or provided by any third parties and accessed through the App or by any other means;
- Our total aggregate liability for any claim arising from or related to the App shall not exceed the greater of (a) the amount you paid to us for the App in the twelve (12) months preceding the claim, or (b) USD 50.
This limitation applies even if a remedy fails of its essential purpose and regardless of the legal theory of the claim. Nothing in this section excludes or limits any liability that cannot be excluded or limited under mandatory provisions of applicable law.
16. Indemnification
You agree to indemnify and hold harmless Clean Skin and its operator from any claim, demand, loss, or expense (including reasonable legal fees) arising from (a) your use of the App, (b) your breach of these Terms, (c) your infringement of any right of a third party, or (d) your violation of any applicable law.
17. Termination
We may suspend or terminate your access to the App, or these Terms, at any time, with or without notice, including for breach of these Terms or risk to the Service or its users. You may stop using the App at any time and may delete your account in-app or by emailing us.
Upon any termination: (a) the rights and licences granted to you herein terminate; (b) you must cease all use of the App. Sections that by their nature should survive termination (including sections 8, 9, 14, 15, 16, 20, and 21) will survive.
18. Changes to these Terms
We may update these Terms at any time at our discretion. The "Last updated" date reflects the latest change. Material changes will be announced inside the App at least 14 days before taking effect. It is your responsibility to periodically review the current version of these Terms. Your continued use of the App after the effective date constitutes acceptance of the updated Terms; if you do not agree with the changes, stop using the App.
19. Legal compliance
You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
We make no representation that the App is appropriate or available for use in all jurisdictions. If you use the App, you are solely responsible for compliance with all local laws, regulations, and requirements applicable to you.
20. Governing law and dispute resolution
These Terms are governed by applicable law, without regard to conflict-of-laws rules.
Informal resolution. Before initiating any legal proceedings, the parties agree to attempt to resolve the dispute by negotiation. Send us a written description of the dispute and a proposed resolution at the email address below; for sixty (60) days from receipt of the notice, the parties will engage in a good-faith dialogue to resolve it. Any dispute that cannot be resolved amicably shall be referred to a court of competent jurisdiction.
Class action waiver. To the maximum extent permitted by applicable law, you agree to resolve disputes with us on an individual basis only, and you waive the right to pursue or participate in any class or representative action or proceeding. This provision does not apply in jurisdictions where such a waiver is prohibited by law.
Nothing in this section deprives a consumer of the protections granted by the mandatory laws of their country of residence.
21. Miscellaneous
- Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.
- Severability. If any provision of these Terms is held illegal, invalid, or unenforceable, that provision shall be construed as narrowly as necessary to make it enforceable or, if that is not possible, severed; the remaining provisions will remain in full force.
- No waiver. Our failure to enforce any right is not a waiver of that right.
- Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights, including in the context of a merger, acquisition, or sale of assets.
- Language. These Terms are provided in English and Russian. In case of discrepancy, the English version prevails.
22. Contact
Clean Skin
Email: sc.assistant.dev@icloud.com